Remove App: Ads.fiancetrack(2).dll Mac Virus (Scam pop-up)

George Herman
George Herman
IT Security Expert

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Some infections like this App: Ads.fiancetrack(2).dll virus can regenerate themselves. There is no better way to detect, remediate and prevent malware infection, than to use a professional anti-malware software like SpyHunter. One Application that is capable of solving all MAC problems.


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What Is App: Ads.fiancetrack(2).dll Mac Virus?



App: Ads.fiancetrack(2).dll Mac virus is a fake pop-up scam that resembles the original Apple support, however the cyber crooks modified many of the real files so that the webpage can serve their purpose.
What appears to be a tech support is actually a trap for Apple device users, which claims to help them resolve their problems. What does it do? It just keeps popping up the ‘tech support’ window and the window remains open, forever or until you click ‘close’, you can’t close it. What should you do if it pops up on your Mac? Information: Clicking on any link in a pop-up window leads you to a phishing site that can inject malware onto your Mac.

How Is App: Ads.fiancetrack(2).dll Mac Virus Distributed?

This is a pop-up scam. It does not need to be distributed. The cybercrooks just pay an advertising service to display their advertisement. The advertisement actually displays fake system notifications that instruct the victim to purchase various products or cal support scammers. It also changes the default homepage in the browser settings, so the webpage you see when you open a new tab gets redirected to its own web site, which is displayed as a fake warning about security problems. And the last thing internet browser users need to know is that the disreputable pop-up advertisement can be delivered by a phishing email.

How harmful is the App: Ads.fiancetrack(2).dll? 

The pop-up scam pretends to be from Apple, claiming that it has detected malware on your computer and/or viruses in your system. It also claims that Apple will remove them for you for an additional fee. Basically, it makes victims pay for fixing their operating system.
Since it is a pop-up scam, you should ignore the alert and not click on any links or buttons. To make sure you are not infected you can perform the below steps.

How can I remove App: Ads.fiancetrack(2).dll virus ?

Step 1: Uninstall App: Ads.fiancetrack(2).dll and remove related files and objects

  • Open your Finder –> Click on GO –>Click on Utilities

macos utilities

  • Find Activity Monitor and open it

activity monitor macos

  • Review all the processes in Activity Monitor and write down the ones related to App: Ads.fiancetrack(2).dll virus

App: Ads.fiancetrack(2).dll stop

  • Select Quit

App: Ads.fiancetrack(2).dll info

  • To kill the malicious process, choose the Force Quit option.

force quit App: Ads.fiancetrack(2).dll

Step 2: Remove App: Ads.fiancetrack(2).dll – related extensions from Safari / Chrome / Firefox

The first thing you need to do is to make sure Safari is not running. If you have troubles closing it, you may need to Force Quit Safari - (Start Activity Monitor by opening up Finder, then proceed to Application --> Utilities --> Activity monitor. Locate the Safari process and force quit it.

Safely launch Safari again by holding the Shift key and clicking on the Safari application icon - This will prevent Safari’s previously opened malicious web pages.

In case that you still are having trouble with scripts interrupting the closing of unwanted pages, please do the following:

  • Force Quit Safari again.
  • Disconnect form Internet and try again.

Then Re-Launch Safari but don’t forget to press and hold the Shift button to prevent pop-ups. Then, click on Preferences.

  • Carefully take a look at your default home page and change it if the hijacker altered it.

  • Then go to the Extensions tab and make sure there are no unknow extensions installed.

  • Next step is to click on Privacy tab

  • Manage website data

  • Here you can remove any unwanted website data or just remove them all. Please, keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.
  • The next step is to Clear History (if you want), select the tab.

  • Click the menu next to clear and choose a time period — if you want to completely reset Safari, choose all history.
  • Press Clear History
  • To remove from Chrome, open the browser and click the icon with the three dots located in the top-right.
  • Select to More Tools --> Extensions and review what Chrome Extensions are present in the browser
  • Remove the ones that you do not recognize.

bad toolbar

  • If the parasite continues to disrupt your browsing with Chrome, this is what else you can do:
    1. Click again the menu of Google Chrome, and open Settings.
    2. Select the Search Engine from the left panel, review the available search engines and change the default to your preference.default search engine
    3. Then, click on Manage Search Engines, review the list of search engine availabilities and if any of the listed items looks suspicious, click the three-dots next to them, and delete.suspicious search engine
    4. Click on Privacy and Security in the left panel, select the Clear browsing data option, check every box except the Passwords one, and click Clear Data.clear browsing data
    5. Next step is to clear Notifications, select the Site settings option in the Privacy and Security section, then locate Notifications.clear notifications
    6. Review the listed websites in the Allow to send notifications section and if any of the entries shown there seem dubious or related to the browser hijacker, select the three dots next to the object and click on Remove.
  • Start Mozilla Firefox
  • On the top right click the three dashes

  • go to add-ons and themes
  • The add-ons manager will open
  • Carefully review review four Firefox Extensions
  • If any unwanted extension is present, click on the three horizontal dots and then Remove

  • After the extension is removed, restart Mozilla Firefox by closing it from the red dot in the top left and start it again.
To make sure App: Ads.fiancetrack(2).dll is removed from the browser  we recommend to scan with a reputable antimalware program like SpyHunter for Mac

Step 3: Scan for and remove App: Ads.fiancetrack(2).dll files from your Mac

Fix your browser settings with SpyHunter Anti-Malware

Once you download and install SpyHunter for Mac run a scan.

Once the scan is complete, your mac will be virus free.

App: Ads.fiancetrack(2).dll malware Frequently Asked Questions:

  • How do I get rid of App: Ads.fiancetrack(2).dll?

App: Ads.fiancetrack(2).dll is a Browser hijacker – malicious software that can be installed by third-party applications or websites. They usually change the settings of web browsers and search engines to display certain ads, pop-ups, banners, etc.

  • What are the symptoms of App: Ads.fiancetrack(2).dll infection in your Mac?

App: Ads.fiancetrack(2).dll becomes your web browser’s built-in search engine.

Your browser’ s search queries are redirected through App: Ads.fiancetrack(2)

The “App: Ads.fiancetrack(2).dll” browser extension or some shady software is installed on your Mac.

  • How do I remove App: Ads.fiancetrack(2).dll from my browser?

In Internet Explorer, click the gear icon on the top left and select Manage add-ons. Under Add-on Types, select Search Providers. Select your search engine from the list of providers and click Remove to remove it. In Google Chrome, go to Settings (at the top right) and choose Search in the On Startup drop down menu.

  • How do I uninstall App: Ads.fiancetrack(2).dll?
If you made a mistake when installing an app on your mac, the easiest way to uninstall it is by right clicking on its icon in your dock, then going to ‘move to trash’. Once it’s gone, restart your mac. If that didn’t work for you, try rebooting and looking for an icon opening up. Once you’ve found that, go to utilities/get info, then go to the ‘Applications’ tab and look for the app. Right-click it and select ‘Get Info’ and then look for the option to ‘Uninstall this Version’. If that doesn’t work, restart your mac again. If you don’t have any luck you can always use the SpyHunter free uninstall.

How to Make Your Mac Run Faster?

You might be wondering how to make your Mac run faster? It is a common misconception that the more processing power you have, the faster your computer will run. In reality, it’s actually about what’s going on in your processor and memory. For the average person using a computer for just general applications like word processing and web browsing, you don’t need much in the way of computing power.

– Use an SSD drive instead of a hard disk drive.

– Double your RAM if possible.

– Disable System Integrity Protection (SIP). (Attention! – do this only if you know the consequences.)


  1. More about pop-up advertisements on Wikipedia.
  2. MacOS malware
  3. SpyHunter Anti-Malware overview and also the reasons why we recommend it for malware elimination.

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