How to Remove Helpermcp Pop-ups from Mac

George Herman
George Herman
IT Security Expert

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What is Helpermcp

Helpermcp is a nasty adware-related pop-up that appears on Mac devices. It’s programmed to display numerous intrusive advertisements and redirect users to shady third-party websites. The purpose of these ads and pages is to lure the victim into sharing their personal information like credit card numbers, bank account credentials, as well as make them install unreliable programs, which can infect their Mac with more malicious software. This pest will make sure the produced ads will be as attractive to the users as possible, by monitoring their online activity and customizing the promotions according to the obtained browser history and search results.

How it is distributed

This adware is usually spread through dubious web pages, infected ads, email attachments, torrent files, fake update messages, as well as software bundles and freeware. Users often rush into completing an installation as fast as possible, due to which they can easily miss the existence of additional software in the installer. To make no such mistake, always opt for a custom/advanced type of installation, so you have full control over what actually gets access to your Mac. If you notice any ‘optional’ installations, make sure to uncheck the box next to them. If you don’t do this, they’ll just get installed on your computer by default. Helpermcp could also be promoted by unfamiliar websites or ads, as a useful tool to have on your browser. Do not trust such advertisements! You should always download software from reliable and licensed sources.

How it operates

The Helpermcp pop-ups are not dangerous by themselves. But, some of them may lead you to potentially dangerous sites, which may contain serious threats and put your Mac at risk. This adware will push many adverts and banners on every site you visit. It could also open unfamiliar sites as new tabs, and even do modifications to your browser without your authorization. Because Helpermcp has the potential to cause damage to your computer, and compromise your privacy, we highly suggest that you remove this malicious software from your computer, before it is able to fulfill its purpose.

Staying safe from Helpermcp

Apart from having a reliable AV software installed on your Mac, there are other things you can do to ensure your device’s safety. We highly recommend you to:

  • Pay close attention when you install third-party software, especially torrent files, so you don’t install shady additional applications that you don’t want. In most cases, that’s how malicious parasites are able to infect your computer;
  • Read any Terms and Conditions you see, so you know exactly what you agree to. The last thing you want is to unknowingly give permission to a nasty virus to infiltrate your Mac;
  • Follow links that lead to trustworthy sites only;
  • It is best to visit only reliable and official websites. You never know what dangers might lurk behind an unfamiliar site;
  • No matter how attractive an ad is, if you are not familiar with the website it redirects to, it might be best to steer clear of it and not click;
  • Always check the sender’s email address before opening a message. If it states that it’s from an official company, compare the email with the one given in their official page. If there is no match, delete the message, since it most likely is fake and has malicious aims;
  • Don’t open email attachments from unknown senders. More often than not, such files carry infections that can seriously damage your computer.

How to manually remove Helpermcp from Mac

If you’ve had the misfortune of getting your Mac infected with the Helpermcp adware, the instructions below can help you to remove it manually. Here’s what you need to do:

1. Go to Utilities. You can do that by using the ⇧+⌘+U key combination, or by going to Finder and choosing Utilities from the Go main menu at the top.

2. Find Activity Monitor and double-click it.

3. A list will be displayed. Find any processes that seem suspicious to you and use the ‘Force Quit‘ option to quit them completely.

4. Open Finder. Click on the Go button from the main menu at the top, and choose Applications. An alternative way is to use the ⇧+⌘+A key combination.

5. Look for any suspicious applications, especially ones with a name similar to Helpermcp. If any are found, right-click on them and select the ‘Move to Trash‘ option.

6. Remove any related left-over files by going to Finder‘s search bar and typing the name of the app you want to remove. Make sure to modify the two drop down menus above to ‘System Files‘ and ‘Are Included‘, so that any hidden files are visible for you to remove. Once you find the files you want to remove, simply drag them to Trash.

7. All that’s left for you to do is remove any related extensions to Helpermcp from your Mac browsers.

For Mozilla Firefox extensions:

  • Open the Firefox browser and from the ‘burger’ menu in the top right corner of the window select ‘Add-ons’.
  • Select any suspicious extensions that may be related to the virus and click ‘Remove’.

For Google Chrome extensions:

  • Open the Chrome browser and select Tools > Extensions from the menu (the three dots in the top right corner of the browser window).
  • Locate any suspicious extensions that may be related to the virus and remove them.

For Safari extensions:

  • Open the Safari browser. From the Safari menu choose Preferences. Select Extensions from the options at the top.
  • Find any extensions you think are related to the virus, select them and click ‘Uninstall’. A new window will show up asking for confirmation. Click Uninstall again, for the extension to get deleted permanently from your browser.

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